Masters of Arts in Human Resource Management
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Browsing Masters of Arts in Human Resource Management by Subject "Communication"
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- ItemCommunication and employees performance in selected private companies in Garoe-Somalia(Kampala International University; College of Humanities and Social Sciences, 2013-01) Deko, Bashir B.The aim of this study was to explore the relationship between communication and employee performance in selected companies in Garoe, Somalia, the purpose of the study objectives was 1) to determine the demographic characteristics of respondents 2) To determine the level of communication 3) To determine the level of employee performance 4) to establish if there is significant relationship between communication and employee performance, the research instrument was questionnaires, the target population of the study was 200, the sample size of the study was 133 and the study used simple random sampling. From the findings, it was revealed that the majority of the respondents were male, and their age was between early age and old ages, majority of the respondents had experience. From the conclusion, it was revealed that communication and employee performance up to an extent influence each other, Regarding the communication and the level of employee performance the respondents rated that selected companies were poor at all aspects of indicating in ineffective communication such as; poor communication channel, lack of employee satisfaction, high lab our turn over, low productivity and also the study revealed that the communication companies formulated a communication approach but they were not using effectively. However it’s important each company to have effective communication, because Open communication climates encourage employees through supporting them, through allowing them to participate in decision making, and, through trusting them, which assures the integrity of information channels. From the recommendation, they should increase across communication departments and sections it will execute the daily functions of the selected companies. They should provide Performance Appraisal system which will endeavor to appraise staff using 360 degrees appraisal system/approach, Effective and elaborate: communication and understanding of the essence of staff equitable participation in appraisal process of all levels of staff.
- ItemCommunication apprehension in the work place and its effects on employee job satisfaction: a case study of global family rescue (GFR) Uganda(Kampala International University,College of Humanities and Social Sciences, 2009-10) Fidel, PeterThis report is a result of the study conducted at Global Family Rescue-Uganda with intention of investigating how communication apprehension affects employees in this organization and how it relates to their level ofjob satisfaction. The objectives of this study were to identifSi the types of communication apprehension facing employees of Global Family Rescue; find out causes of communication apprehension in GFR and investigate effects of communication apprehension on job satisfaction of Global Family Rescue employees. In order to achieve these objectives and answer research questions, an explanatory research design was used and the study was conducted through a case study. Semi-structured questionnaire was applied when survey were completed and returned, data was entered into SPSS for analysis, several tests were run on the data, and significant findings were presented. Writing apprehension was observed to be the main type of communication apprehension affecting GFR employees. While in context based CA, GFR employees proved to be more apprehensive in group discussions and meetings rather than in conversation and public speaking, on the side of audience based CA, GFR employees are more apprehensive when communicating with strangers than when communicating with friends or acquaintances. It was revealed that communication apprehension among GFR employees is mainly caused by the relationship between managers and subordinates as argued by almost three quarter of respondents. This is sometimes due to unclear expectations from supervisors to subordinates. Another fact that causes communication apprehension is the employees’ level of communication skills. Finally, it was discovered that communication apprehension affects employees’ job satisfaction in one way or another. Employees with high level of communication XII apprehension prefer jobs with as little communication as possible, and they are not generally as dominant as those with a low level of communication apprehension. In addition, they are unlikely to volunteer for team projects, rather preferring to work alone, and tend to interact less frequently with small groups, and when they do interact, their quality of contribution is usually far less extensive than that of their peers who do not suffer from high communication apprehension. It was recommended that GFR management should have internal training and development department dedicated to the advancement of its employees as far as communication is concerned. This will help employees to overcome fear of communication.