A web-based medical records management system for Nigeria : a case study of pilgrims welfare agency

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Date
2018-09
Journal Title
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Volume Title
Publisher
Kampala International University
Abstract
The state of service delivery in Nigeria's health sector has come under persistent criticisms due to the poor quality of services rendered to its citizens. The daily newspapers reveal that Nigeria loses more than $1bn annually to medical tourism due to loss of confidence in the nation’s health care system. Therefore, this research is a contribution to the body of knowledge in support of Universal Health coverage for effective and efficient healthcare service delivery in Nigeria. Hence, a secured web-based platform for proper management of medical records amongst the healthcare providers was developed. Authentication and Authorization techniques were also considered for security and privacy of the patients’ medical records. After requirement analysis, system architecture was defined, followed by design, implementation, and testing. In addition, the web-based platform was implemented using WAMP SERVER 3.0.6 as developing tool, in which HTML & CSS served as technologies for the designed at the front-end, whereas MySQL served at the back-end. The result obtained from the implementation evaluation conducted at the hospital conference hall with the participants of the survey demonstrates that majority of the users are satisfied with the security and privacy features in cooperated into the System. Moreover, they show their readiness to move to the Web-based platform as soon as it is implemented. Therefore, the study concluded that Nigerian public sectors need to fully utilize Web-based platforms to make services widely available and accessible which will prompt to better quality delivery in an efficient and effective manner. Some recommendations were proffered such as: a law mandating the use of the web based platforms be promulgated across all healthcare providers in Nigeria, to ensure optimum security of the Web-based platform, the State Ministry of Health should have the overall administrative privilege on users’ accessibility of the system. Similarly, for meaningful and successful implementation of the Web-based platform, all computer rooms in healthcare providers should be upgraded to a full fledge ICT center
Description
A thesis report submitted to the college of higher degrees and research in partial fulfillment of the requirement for the award of the degree of Master of Science in Computer science.
Keywords
Nigeria, Web based Records Management System, Pilgrims Welfare Agency, Records Management, Online Records Management System, Computerised Record Systems, Computerised Systems, Health Care systems, Medical Records
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