The importance of training and manpower development on organizational performance.

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Date
2010-08
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Publisher
Kampala International University. College of Economics and Management
Abstract
This research sought to determine the relationship between training and manpower development on organizational performance. Even organization whether profit or nonprofit making is established to fulfill certain goals and objectives, which are later used as indicators to determine if members or that organization performed lowly or highly, vis a vis according to the extent to which its goals are attained. Four generic human resources activities have been identified as factors that can affect organizational performance. These are recruitment and selection, compensation and benefits, performance appraisal, training and manpower development. This research was undertaken because I observed there were few indigenous Uganda banks and the thriving ones are owned by foreign players who acquired seemingly non performing indigenous banks and are turning them around to thriving banks. Reasons adduced for these bank transformations were the inexperience of the local bankers, lack of professional training, lapses in staff performance, and increase in fraud rates e.t.c. So the purpose of the research was to investigate the importance of training and manpower development on organizational performance The research design used was quantitative, correlation design. It was used to determine the degree of relationship between organizational performance, training and manpower development. And Uganda banking industry was used as the case study. A targeted population of 92 staff was purposively selected from ten of the 22 banks in Uganda. Out of which a sample population of 43 respondents were selected using the systematic sampling method whereby every 2nd element of the population was selected. A likert scale format questionnaire was prepared seeking answers to the research problems or variables of the topic; which were training, manpower development and organizational performance. The questions assessed both variables, with marks awarded to each question. The results of the scores are shown in tables and with a scatter diagram. Using the product moment correlation coefficient, the result was 0.97. We found among others that there is a positive correlation between employee training, manpower development and organizational performance. The implication of this finding is, that an increment in training and man power development leads to a corresponding increment in organizational performance and the reverse is also the case, a decrement in training and manpower development also leads to a decrease in Organizational performance.
Description
A thesis report presented to the School of Postgraduate Studies and Research in partial fulfillment of the requirements for the Masters Degree of Business Administration of Kampala International University
Keywords
Banking industry, Training, Organizational performance
Citation