Measuring levels of end users acceptance and use of hybrid library services

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Date
2010
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Abstract
This study concerns the adoption of Information Communication Technology‭ (‬ICT‭) ‬services in libraries.‭ ‬The study collected‭ ‬445‭ ‬usable data from university library end-users using a crosssectional survey instrument.‭ ‬It develops,‭ ‬applies and tests a research model of acceptance and use of such services based on an existing UTAUT model by Venkatesh,‭ ‬et al.‭ (‬2003‭)‬.‭ ‬Results show that‭ ‘‬relevance‭’ ‬and‭ ‘‬social influence‭’ ‬have significant effects on intentions to use e-library services.‭ ‬Results further show that university communities in Uganda are inclined to use electronic library services due to social demands,‭ ‬relevancy of services,‭ ‬available facilitating conditions and benefits they expect from the services.‭ ‬Most importantly,‭ ‬the Service Oriented Unified Theory of Acceptance and Use of Technology‭ (‬SOUTAUT‭) ‬model explains‭ ‬57%‭ ‬of variance towards acceptance and use of e-library services.
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Keywords
Hybrid information systems, Hybrid libraries, Developing countries, Technology acceptance, Electronic library services, UTAUT, SOUTAUT
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