Bachelor's Degree in Supply and Procument Management

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Browsing Bachelor's Degree in Supply and Procument Management by Author "Abdullahi Salat, Mohamed"

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    Effects Of Total Quality Management And Supply Chain Management On Organizational Performance: A Case Study Of Bidco Oil Refinery (K) Ltd Thika, Kenya
    (Kampala International University, bachelors degree in supply and procurement, 2011-10) Abdullahi Salat, Mohamed
    This research report is about "Total Quality Management on organizational performance'", a Case Study of Bid co Oil Refinery in Thika, Kenya. The research was conducted in two (2) month during the"practical training. Much effort was put on studying procedures and technicalities involving the understanding ability in relating the variable and the procedures of Total Quality Management (TQM). Chapter one, describes an overview of Total Quality Management and background of Bidco Company, the statement of the problem, research objectives, research questions, Scope of the study. significant of the study, the conceptual frame work which describes the relationship between the two variables and maps of the place. Chapter two has an overview of the related literature review on the TQM on organizational performance. It expresses the features of effecti'v e TQM systems, Quality controL objectives of TQM_ Quality Assurance limitations of TQM. Chapter three contains and express the methodology used to collect data. The study used qualitative and quantitative design to gather information. The data there collected through the the of interview. questionnaires, observation and focus group discussion. Chapter four gives an overview on how collected data or findings were analyzed and presented. The information collected from the respondents through questionnaires and interview guide· questions were used in order to answer the objectives of the study. Chapter five contains the summary of the findings. conclusions. recommendation. Various findings have been obtained from chapter four where clear and satisfactory conclusion and recommendation have been made on the basis of the researcher objective stipulated in chapter one. I hope this report will not only serve as an academic assignment but also as an instrument to enlighten various control on organization's Quality management within and outside of Bidco oil Refinery Limited. I therefore expect the report be a good guide towards Total Quality management on hem· and where to devote more effort so as to achieve Bidco Oil Refinery· Limited goals of quality end products.