Browsing by Author "Muhwezi, Edwin"
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- ItemService delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District)(Kampala International University, 2013) Muhwezi, EdwinThe study was carried out on service delivery and customer retention in Hotel industry in Uganda a case study of Bushenyi- Ishaka Municipality (former greater Bushenyi District) . The aim of this study was to examine the relationship between Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality.