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Showing results 1 to 18 of 18
Issue DateTitleAuthor(s)
2018-08Credit policy and customer satisfaction in financial institution: a case study of Cairo International Bank, Kampala- UgandaTashobya, Emmanuel
2018-10Credit policy and customer satisfaction in financial institution: a case study of Cairo International Bank, Kampala- Uganda.Musenero, Hajirah
2012-05Customer relationship management (CRM) and consumer buying behavior (CBB): case study of Uchumi Super Market Main Branch, KampalaJulius, Opus
2013-03Customer relationship management and productivity in selected hotels in Nakawa Division, Kampala District UgandaWinnifred, K.; Massaquoi
2011-08Customer satisfaction and competitive advantage in flamingo tiles KenyaAnne Nyansera, Nyambeki
2015-05Customer satisfaction and the growth of commercial banks in Uganda: a case study of United Bank for Africa (Kansanga Branch)Brenda, Aheebwe
2008-07The effect of inventory management on customer satisfaction: case study of National Water and Sewerage Corporation (nw&sc)Ronah, Arinda
2008-02The effect of Logistics and Transport Management on customer satisfaction: A case study of SCAC, Delmas, Vienjeux (SDV) Transami (U) Ltd (Kampala) Nakawa.Enomu, Vincent. I
2014-08The effects of information, communication, technology on customer retention in banking industry. (case study: Kotido).Otoke, Benson
2011-07Effects of service delivery by commercial banks on their customer satisfaction: a case study of Barclays Bank 'u' ltdHasifah, Nabukeera
2008-06Impact of customer service on the performance of commercial Banks case study: standard chartered bank –Nanyuki branchWanjohi, Irene; Wambui
2017-06Internet banking and customer satisfaction in commercial banks in Uganda: a case study of Tropical Bank Limited, Kansanga Branch, Kampala, Uganda.Shaliwa, Nakomo
2015-12A legal analysis of bank duties and liabilities in relation to customer protection in UgandaGloria, Imaniragaba
2019-06Non discloser of customer’s details by banks the legal frame work On the Doctrine Of non -disclosure of clients' details as regard to the law of Banking,Mulingoki, Benjamin
2015-06Retail store design on customer satisfaction: a case study Of Shoprite Supermarket in Kampala DistrictWamani, Wickliff
2017-02Service quality and customer retention in commercial banks: a case study of Stanbic Bank, Kabalagala Branch Kampala Capital City Authority, UgandaRitah, Byogero
2008-10Use of automated teller machines (ATM), effective service delivery and customer satisfaction in the banking sector: a case study of Stanbic Bank Uganda limited- Bushenyi DistrictFaith, Biyaki
2011-05A Web Based Customer Relationship Management System for Real Estate Consulting, Case Study: Hass Consult Real EstateKihara, Justus Mugambi; Wanyoike, Gakau Michael