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KIU INSTITUTIONAL REPOSITORY
Browsing by Subject Customer retention
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Showing results 3 to 10 of 10
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Issue Date
Title
Author(s)
2018-07
The effect of lending policy and customer retention in centenary bank-kabalagala branch
Akandwanaho, Allan
2019-09
Effect of micro credit policies on customer retention in SACCOs:
Emochu, Yusuf
2010-12
Provision of quality services by banks and its effect on customer retention: case study National Microfinance Bank-Tanzania
Muta, Kurumuna
2008-12
The relationship between customer care and customer retention: a case study of MTN Communication Network Uganda
Cherono, Everlyne K.
2015-12
Relationship marketing and customer retention in banking industry: a casestudy of Postbank city branch Kampala, Uganda
Nampiima, Sarah
2014-11
The role of public relations in customer retention within the telecommunication industry a case study on (MTN) Uganda Limited
Bakhit, Terezina Bringi
2013
Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District)
Muhwezi, Edwin
2017-02
Service quality and customer retention in commercial banks:a case study of stanbic bank, Kabala gala branch Kampala Capital City Authority, Uganda
Byogero, Ritah