Assessment of electronic assisted management in Stanbic Bank Kampala Uganda: case study Stanbic Bank Kampala, Uganda
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Date
2006-07
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Publisher
Kampala International University: College of Economics and management
Abstract
The study was basically based on the assessment of electronic assisted management in Stanbic Bank Kampala Uganda compared to the traditional manual management system that was there before. The purpose of the study was to assess the use of electronic assisted management in the management of Stanbic Bank in the general course of its operations and how it affects the decision making. The objectives of the study were:
❖ To assess the areas of applications of electronic assistance management.
❖ To assess the justification of EAM.
❖ To assess the rationale of electronic assisted management.
❖ To identify limitations of EAM. The instruments used to collect data were questionnaires, interview and observation. Samples were selected both randomly and systematically. The data for the study was got from two sources that is primary and secondary source. Finally, the data was analyzed using MS excel, Tables, Pie charts, graphs and statistical methods. The findings of the study were that, electronic assisted management greatly affects the management and operations of the bank and it contributes a lot towards the successful decision making of the Bank. In order for the bank to serve its customers with ease and coordinate with other management level or functional departments in the course of management EAM plays a key role. The conclusion was that, electronic assisted management greatly contributes towards the success of management of Stanbic bank given the era of globalization and technological changes in order to improve on the services according to the specifications of the customers with differing tastes and preferences. Unlike the traditional manual management system that did not consider this factor.
Description
Research report submitted to the School of Business Studies and Management of Kampala International University in partial fulfillment for Award of Bachelor’s Degree in International Business Administration
Keywords
Management