Buyer-Supplier Relationship Management and Contract Performance among Manufacturing Firms: A Case of Hima Cement Factory
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Date
2018-08
Authors
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Journal ISSN
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Publisher
Kampala International University, bachelors degree in supply and procurement management
Abstract
The research study aimed at examining the influence of Buyer-Supplier Relationship Management
on Contract Performance in Hima Cement Factory. The objectives of the study were 10:- to
establish the influence of information exchange on contract performance in Hima cement factory,
to determine the influence of trust and commitment on contract performance of Hima cement
Factory and to assess the effects buyer-supplier partnerships on contract performance at Hima
Cement.
This study used a case study research design involving quantitative methods (Andaleeb, 19%).The
quantitative approach was used to quantify incidences in order to describe current conditions and
to investigate the relationships between Buyer-Supplier Relationship and Contract Performance
using information gained from the questionnaires (Scott, 2002). The qualitative approach was
used to explain the events and describe findings using interviews and documentary analysis. All
this enabled the researcher to gain in-depth information that was used to find solutions for the
research questions of the study (Creswell, 2003). The researcher obtained an introductory letter
from the university (Kampala international University) which she presented to the management of
Hima Cement Factory for permission and consent. The data that was obtained from the respondents
and treated purely as an academic information and confidential for the safety. social and
psychological well-being of the respondents. From the data collected it is evident that trust
communication. risk assessment and management and Strategic supplier partnership have a
positive correlation to Contract Performance. From the summary on the findings. it can be
concluded that. buyer-supplier relationship management practices and the Contract performance
in Hima Cement Company are positively related. The positive relationship between supplier
relationship management and organizational performance should be acknowledged based cm the
results shown in the summary of the findings above. The study was based on the findings and
conclusion proposes that Hima Cement Factory need to critically reconsider several aspects of the
Buyer-supplier relationship strategies. First there is need to be regularly reviewing the strategics
to be in line with the changes in expectation and needs of the customers. From the finding
technology adoption was said to be among the least utilized relationship marketing strategy and
therefore the players need to critically analyze the situation and rectify it.
Description
A Research Report Submitted To the Department Of Economics and Management in Partial Fulfillment for the Requirements of a Bachelors Degree in Procurement and Supply Management of Kampala International University
Keywords
Buyer-Supplier Relationship Management, Contract Performance, Manufacturing Firms, Hima Cement Factory