Impact of staff turnover on the performance of aids information center (Aic) Mbale in health service deliver

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Date
2012-10, 2012-10
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Kampala International University, College of Economics and Management
Kampala International University, College of Economics and Management
Abstract
Staff turnover greatly impacts on the performance of any given organization. This research aimed at finding out the impact of staff turnover on the performance of AIC in health service delivery in Mbale. Both qualitative and quantitative methods were used to collect data which minimized the level of biasness from the respondents from the researcher and thus coming up with more sounding responses. Upon analysis of data, the following results and conclusions were made; Finding out cause of staff turnover where 57% of the respondents said it was caused the pulls and push factors and 43% argued that it was caused by retirement and death. The effect of staff turnover on employees' performance where 75% of the respondents said it was because of poor motivation and pay as the root cause. The staff levels of turnover affecting performance where 70% of the respondents provided a majority response rate of 92.8%. They pointed out that turnover affects task accomplishment negatively. This made me to conclude that the staff turnover is mainly caused by the popular decision made by the top managers that the workers find not convenient to work with which forces them to ask for transfers or look for other jobs. I do recommend that AIC Mbale Centre implements the following strategies; The employees should be highly motivated as the way of retaining them for better delivery of health services at the centre. There should be a broad participation in policy making that every body feels part of it which makes the implementation easy. Employees should be taken for further training and get more skilled on what they do and also to be flexible to widen the delivery of services.
Description
A dissertation submitted to the Department of Economics and Management in partial fulfillment of the requirements for award of a Bachelor of Human Resource Management Degree of the Kampala International University
Keywords
staff turnover, performance, aids information center (Aic), Mbale
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