Credit Control and Financial Performance of Selected Commercial Banks in Kampala, Uganda

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Date
2013-08
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study examined the relationship between Credit Control and Financial Performance of Fina Banks Kampala, Uganda and was based on four specific objectives: (a) to determine the demographic characteristics of the respondents in terms of age, gender, educational qualifications, and years in the present position; (b) to determine the level of credit control; (c) to determine the extent of financial performance; and (d) to establish if there is a significant relationship between the Credit Control and Financial Performance of Fina Banks Kampala, Uganda. The study employed a descriptive correlation research design. SAQ were used to collect primary data from 100 out of 134 employees, using simple random sampling. Data analysis was done using SPSS's frequencies and percentages; means and PLCC. Findings revealed that majority of the respondents were female, falling in the age bracket of 24 - 30 years, with bachelor's degree, and experience between 2 - 5 years. Also means showed a very satisfactory level of credit control systems and satisfactory level of financial performance in Fina Bank Uganda Limited. PLCC revealed a positive and significant relationship between Credit control systems and financial performance in Fina Bank while regression analysis showed that credit control contribute 52% to deviation in financial performance. Basing on the above findings, the researcher made the following recommendations: (i) Manufacturing firms need to install automatic methods of inventory management and use bin cards to improve their efficiency and effectiveness; (ii) internal control system be strengthened i.e authorization, physical checking, and dispatch of goods should be controlled to ensure proper management of inventory management; (iii) firms should control costs in order to minimize the losses and (iv) firms should keep the price/earnings ratio of the organization high in order to optimize the credit controls .
Description
A Research Report Presented to the College of Economics and Management Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirements for the Bachelor of Business Administration, Finance and Accounting
Keywords
Credit Control, Financial Performance, Commercial Banks
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