Importance of job design in schools: cases study of job design and performance in selected hotels in Mombassa
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Date
2010-05
Authors
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Publisher
Kampala International University, Institute of Open and Distance Learning
Abstract
This study looked into job design and organizational performance and the purpose of the study
was to find out whether job design affects organizational performance. The objectives of this
study were; to determine whether job design affects organizational performance, to find out the
indicators of job design and to determine the factors that affect organizational performance.
The researcher adopted a casual comparative research design because the study has a cause effect
relationship. The instruments used were questionnaires and interviews and analyzed the data
using frequency tables and graphs. The researcher found out that there was a relationship
between job design and organizational performance. It was also found out that the indicators of
job design were retention, absenteeism and performance. The study also found that the factors
affecting performance were salary, competition, and management style and job design.
The researcher concluded that good job design will lead to better organizational performance
though other factors affect performance. The researcher recommended that organizations should
have a job design to perform well and avoid absenteeism, increase retention rates and improve
performance. It also recommended that workers should be given adequate salaries, use friendly
management styles, provide tools and equipment, and motivating staff to improve working life.
Description
A research report submitted to the Institute of Open and Distance Learning in partial fulfillment of the requirement for the Award of a Degree of Bachelor of Arts with Education of Kampala International University
Keywords
job design, performance