Training and employee performance in selected Institutions in Dar-es-salaam Tanzania

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Date
2010-10
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Publisher
Kampala international University college of economics and management
Abstract
The study aims to establish the relationship between training and employee performance and was guided by the following objectives; To assess how training needs assessment affects employee performance at TPB- Dar-es-Salaam; to investigate the importance of on-the-job and off-the-job on employee performance at TPB-Dar-es-Salaam; to examine the effect of performance appraisal on employee performance at TPB-Dar es-Salaam. A descriptive research design was used involving the application of both qualitative and quantitative research techniques. Purposive sampling and simple random sampling were used in data collection. The target population was 160 and the sample size of 113 was obtained. The study found out that training without first performing need assessment end up in conducting poor training. On the job and off the job training techniques significantly lead to low employee performance, Employee performance appraisal significantly lead to low employee performance. HODs in various departments should carry out a thorough needs assessment and task analysis that identifies the content of training and what an employee can do in order to perform competently. Emphasis should be put on the other modes of on-the-job techniques rather than zeroing down on job instruction training. Coaching method should be used because under this type of method, the employee is trained on the job by an experienced worker. Performance appraisal should be done on a quarterly basis unlike on an annually basis at the bank.
Description
A thesis presented to the school of postgraduate studies and research Kampala International University Kampala, Uganda in partial fulfillment of the requirements for the degree Master of Arts in Human Resource Management
Keywords
Training, Employee Performance, Institutions, Dar-es-salaam
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