The role of Ngos and education service delivery in Uganda, a case study of UNICEF NGO
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Date
2019-04
Authors
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Publisher
Kampala International University, Colleges of Humanities and Social sciences
Abstract
The purpose of this research study was to assess the effects on Non-Governmental Organizations on education service delivery in Uganda, focusing on the contribution of UNICEF. Specifically, this study aimed at achieving the following objectives (i).to determine the various contributions laid by the NGO towards education in Uganda; (ii) to examine the future prospects of the NGO in enhancing quality education in Uganda and (iii) to find out the opinions of the NGO on the efforts made by the government for improving Primary Education in Uganda. This study employed descriptive research design. The researcher found out real facts with regard to existing conditions. Descriptive study was used because to obtain information concerning the current status of the phenomena to describe “what exists” with respect to variables or conditions in a situation. The methods involved range from the survey which describes the status quo, the correlation study which investigates the relationship between variables, to developmental studies which seek to determine changes over time. In this study, the researcher used questionnaires and interviews as primary sources of gathering data and documentary analysis as secondary method. The researcher used interview guide as a tool to obtain firsthand information from the key informants on the services they got from UNICEF Non-Governmental Organization. Data on profile of respondents were analyzed using simple frequency counts and percentage distributions. Findings on the various contributions laid by the Non-Governmental Organization towards education in Uganda showed that a Non-Governmental Organization can be a tool to get all children into schools, out of 40 Non-Governmental Organization’ s members, 77.5% responded to Yes, 22.5% responded to Maybe and 0% responded to No on the statement. The government is making efforts for the improvement of Primary Education, out of 40 Non-Governmental Organization’s agents, 0% responded to Yes, 0% responded to Maybe and 100% responded to No on the statement; the organization provide various awareness programs such as health and hygiene awareness programs etc. Moreover, findings on the future prospects of the Non-Governmental Organization in enhancing quality education in Uganda out of 40 Non-Governmental Organization’s agents, 40% responded by No, 60% responded to Sometimes and 0% responded to Never on the statement on that the schools that are being funded by the Non-Governmental Organization is in a better position than those funded by the Government; out of 40 Non-Governmental Organization’s agents, 65% responded to Yes, 35% responded to Maybe and 0% responded to No on the statement said that they were able to fulfill the aims and objectives of the organization towards primary education; finally, findings on the opinions of the NGO on the efforts made by t h e government for improving Primary Education in Uganda that out of 40 NGO Members, 2.5% responded to Maybe, 55% responded to YES and 42.5% responded to No on the statement that NGO been ever funded by the Government; the researcher concluded that primary education is one of the very important aspects for each and every individual, it is the foundation in which the further educational life of an individual depends. The process of getting each and every child free and compulsory education is on its progress yet there is vague space that are need to be met and filled. The study revealed that the aims and purposes that some of the NGO has been holding for enhancing the quality of primary education is to provide training programs for the teachers which would be given free of course so that the teachers can learn new innovative techniques in teaching and can provide better education to the children. The NGO has the aim to recruit skilled teachers and provide them into different schools run by Ngo’s as well as other schools of rural areas. The study also further revealed that School has been contributed by different stationeries, sanitary items, different playing items for the children, etc. The researcher recommended that UNICEF should contribute to quality of democratic governance, transparency, accountability and provide a flat form for ethical practice. Integrity is essential for global market to flourish and UNICEF should ensure international agreements are respect on Education Service Delivery. UNICEF should combine, the elements of an effective ethics management system in line with their own administrative and cultural circumstance on Education Service Delivery.
Description
A research report submitted to the college of humanities and social science in partial fulfillment for the award of the requirements of a degree of bachelor of public administration of Kampala International University
Keywords
NGOs, Education, Service Delivery, UNICEF - Uganda