Employee behavior and organizational performance a case study of Celtel company

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Date
2007-07
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala international international: College Humanities and Social Sciences
Abstract
The purpose of the study seeks to examine the role of employee behaviors m the organization. Through the study objectives, the researcher intends to investigate the determinants of employee behaviors, employee feelings on the reward systems and the relationship between employee behavior and organization performance. The researcher used both questionnaire and interview research instruments. The data collection comprised both primary and secondary data. Findings of the study observed that employee behaviors in Celtel Company was due to management and leadership style, working conditions, promotion policy, job satisfaction and dissatisfaction; job security, employee perception and traits/ trait concept. The conclusion is that the company should try to seek and solve the problems of poor employee behaviors through improving the style of treating and handling their staff / employees, improve on working conditions, improve on the rewards and remunerations and take employees for training and development. The general recommendation has been made that Celtel Company should try to change the management style, working conditions, training programmes to change the perception and traits of the employees, the company should also try to look into the way how it remunerates and rewards its employees. It is not only better payments that derive employee job satisfaction but rather a combination of factors including job security, promotion policy and others.
Description
A research report submitted in partial fulfillment of the award of bachelor of human resource management of Kampala international university.
Keywords
Human Resource Management, Employee behavior, Organizational performance, Celtel company
Citation