Total quality management and teacher trainees' competences in primary teachers' colleges of Wakiso and Kampala districts, Uganda
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Date
2017-11
Authors
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Publisher
Kampala International University, Directorate of Higher Degrees and Research
Abstract
Quality measures put in place in an organization are an important aspect for the quality of the
outputs. Thus the study set out to investigate if total quality management could influence teacher
trainees' competences in Uganda's Primary Teachers' Colleges. The objectives were to; explore
the relationship between leadership's total quality practices and teacher trainees' competences,
examine the relationship between entry qualifications management and teacher trainees'
competences and then analyze the relationship between customer focus and teacher trainees'
competences. Systems theory and organizational development theory guided this study. The
design of the study was exploratory descriptive survey design, based on the quantitative and
qualitative approaches. The study was executed in two Primary Teachers' Colleges in Wakiso
and Kampala districts as of the year 2014, from a target population of 402 using stratified and
quota sampling. A sample of 236 teacher trainees was obtained using Sloven's formula.
Purposive and systematic random sampling, were used to obtain respondents who were teacher
trainees, tutors, Ministry of Education officials and administrators of Primary Teachers'
Colleges. Questionnaires, interviews and competence assessment form were used to collect data.
Descriptive statistics, logistic regression and Pearson Product Moment Correlation were used to
analyze quantitative data, while thematic analysis was used to analyze qualitative data. The study
found out that there was a positive but weak relationship between; leadership's total quality
practices and teacher trainees' competences (R2=.1827), entry qualifications management and
teacher trainees' competences (R2=.2356) and customer focus managerial approach and teacher
trainees' competences (r=.057, p=.385). Thus a positive but weak relationship was found to exist
between total quality management and teacher trainees' competences. The recommendation was
that in order to equip teacher trainees with appropriate competences, Primary Teachers' Colleges
should embrace total quality management as a whole and not just implementing its components
in an incoherent manner.
Description
A dissertation submitted to the Directorate of Higher Degrees and Research in partial fulfillment of the requirements for the Award of the Doctor of Philosophy in Educational Planning and Management of Kampala International University
Keywords
quality management, teacher trainees, primary teachers'