Computer troubleshooting system case study: RICK ICT laboratory- Gulu
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Date
2011-05
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University,College of Computing and Information Technology
Abstract
Automation of Computer troubleshooting system is meant to store, update and help the users and
administrators in finding problems and solutjons associated with computers in the Rick lCT Laboratory.
This will also cater for the newly detected problems and symptoms in the computers at the institution.
It's in due course because of the problems incurred due to poor computer troubleshooting techniques in
the institution such as software and hardware failures like hard disk crushing, inadequate power supply,
incompatibles devices, and data loss. The system will therefore generate reports for the problems,
symptoms and solutions for both the users and administrators according to the search. The system will
also generate a report for the authorised users that will only be viewed by the system administrator.
Description
A graduation Project report submitted to the school of computer studies in partial fulfillment for the a ward of a Degree of Bachelors of information technology Kampala International University
Keywords
Computer troubleshooting system, Gulu District