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Browsing by Subject Customer retention
Showing results 1 to 11 of 11
| Issue Date | Title | Author(s) |
| 2012-02 | Credit management strategies and customer retention in microfinance institutions a case study of Kenya women finance trust (KWFT) Kenya | Kamau Njeri, Eunice |
| 2009-08 | Customer service and customer retention in organization case study: Shell Uganda limited | Twib, Kasiitaha |
| 2018-07 | The effect of lending policy and customer retention in centenary bank-kabalagala branch | Akandwanaho, Allan |
| 2019-09 | Effect of micro credit policies on customer retention in SACCOs: | Emochu, Yusuf |
| 2010-12 | Provision of quality services by banks and its effect on customer retention: a case study of National Microfinance Bank-Tanzania | Karumuna, Muta |
| 2010-12 | Provision of quality services by banks and its effect on customer retention: case study National Microfinance Bank-Tanzania | Muta, Kurumuna |
| 2008-12 | The relationship between customer care and customer retention: a case study of MTN Communication Network Uganda | Cherono, Everlyne K. |
| 2015-12 | Relationship marketing and customer retention in banking industry: a casestudy of Postbank city branch Kampala, Uganda | Nampiima, Sarah |
| 2014-11 | The role of public relations in customer retention within the telecommunication industry a case study on (MTN) Uganda Limited | Bakhit, Terezina Bringi |
| 2013 | Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District) | Muhwezi, Edwin |
| 2017-02 | Service quality and customer retention in commercial banks:a case study of stanbic bank, Kabala gala branch Kampala Capital City Authority, Uganda | Byogero, Ritah |
