Management information system utilization and Maraba coffee company performance, in Rwanda

Abstract

This research was carried out to contribute to the greater understanding of management information system utilization and maraba coffee performance. despite the fact that maraba coffee made tremendous progress in selling its products, it is still suffering from low internal and external information operation connected to its profitability. this study was guided by three of the following objectives. the first is to determine profile of respondents, the second the level of management information systems used by various business units of maraba coffee in the production operation. the third is to determine the extent of the company performance in maraba coffee company, and the last is to determine if there is a significant relationship between mis and the performance of maraba coffee company. the research used descriptive and correlational design, and used questionnaire and interview guide questions as instruments to collect data from sample size of 332 respondents derived from a total population of 1338 employees using stratified and random sampling method. the findings discovered that business activities performance in which mis is intensively used in the company are transaction processing, products processing, information processing, and advertisement processing. it was concluded that mis application! operation and the performance of maraba coffee company have significantly the relationship. this finding was supported by the findings which stated that there is a significant relationship between mis application and organization performance.