The Impact of Communication on Employee Performance: A Case Study of Barclays Bank, Tanzania.

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Date
2010-04
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Kampala International University, bachelors degree in International business
Abstract
The study "The impact of communication on employee performance" was conducted to determine the relationship between communication and employee performance in Barclays Bank, Tanzania. The study sought to determine objectively; to establish the relationship between communication and performance of employees in Barclays Bank, Tanzania, to examine the effect of communication on performance in Barclays Bank, Tanzania, to find out what forms of communication are used in Barclays Bank, Tanzania. The literature review was conducted with the aim of establishing and shading more light on the issues about communication in relation to the employee performance of Barclays Bank. It explained the communication process adopted by Barclays Bank and the importance of the process. The researcher collected the necessary information using questionnaire and interview methods of data collection. The data was tabulated and then analyzed in order to draw inference from the data collected. The information collected from the respondents through questionnaires and interview guide questions were used in order to answer the objectives of the study. The research study contains the summary of the findings, conclusions, recommendation. Various findings have been obtained from chapter four where clear and satisfactory conclusion and recommendation have been made on the basis of the research objective stipulated in chapter one.
Description
A Research Report Submitted To the School Of Business and Management in Partial Fulfillment for the Award Of Bachelors Degree In International Business Of Kampala International University.
Keywords
Communication, Employee Performance, Barclays Bank
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