Information technology as a strategic driver to organizational transformation and development :
| dc.contributor.author | Jubilee, Leonard Kakwezi | |
| dc.date.accessioned | 2020-01-20T11:38:04Z | |
| dc.date.available | 2020-01-20T11:38:04Z | |
| dc.date.issued | 2006-10 | |
| dc.description | A dissertation submitted to the school of postgraduate studies in partial fulfillment for the award of the Degree of Master of Business Administration in Information Technology-MBA(IT) of Kampala International University | en_US |
| dc.description.abstract | The study of if systems has evolved mainly as an interaction between the study of IT and the management of business organizations. The emergence and convergence of ICT remain at the centre of global social -economic and organizational transformation and development. The ICT sector is a gamut of industries and services activities, internet services provision, telecommunications equipment and services, information technology (if) equipment and services, media and broadcasting, libraries and documentation centers, commercial information providers, network based information services and other related information communication activities. This study examines whether information technology has played a significant role towards the transformation and development of a Banking Organization. We take as our case study Nile Bank. Problems experienced by Nile Bank include declining lending ratios, high cost income ratio and satisfaction of the needs of the modern growing customer base. The key differential in the banking market is ‘if management strategy”that Nile Bank looks to have not explicitly articulated in its transformation and development plans. On the outlook, it is witnessed by long queues at the bank halls and ATM machines and sluggish operations of the internal customers. It is clear that the bank had essentially outgrown its Information systems, its organizational structure, management staff and its information technology infrastructures. The study aims at establishing a more rounded understanding of the CBIT strategic implications upon the bank’s diversification into organizational transformation and development and underpins the internal customer’s perceptions on how Nile bank has used information technology towards its organizational transformation and development. This then begs the question: I5 IT alignment with business processes a strategic driver to organizational transformation and development? Our research reveals that information and the systems that handles information are the key resources of company and can be used to distinguish success from failure of organizations strategy for long term survival. Effective utilization of if as a resource can provide a competitive advantage for successful business organizations, allowing them to out compete their rivals or raise the level of quality and quantity of their products and services to meet customer’s needs and demands. The research further reveals that Strategic business iT planning involves aligning investment in information technology with a company’s business vision and strategic goals such as re engineering business process or gaining continued advantage. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/7358 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University, College of Economics and Management | en_US |
| dc.subject | Information technology | en_US |
| dc.subject | strategic driver | en_US |
| dc.subject | transformation | en_US |
| dc.subject | banking sector | en_US |
| dc.title | Information technology as a strategic driver to organizational transformation and development : | en_US |
| dc.title.alternative | a case study of the banking sector in Uganda with special reference to Nile bank | en_US |
| dc.type | Thesis | en_US |