The design of this project aims at establishing the effect of customer service and customer satisfaction in MTN Uganda. The literature review focuses on how customer service could affect customer satisfaction. The Researcher employed descriptive cross sectional and analytical research where observation interview and questionnaire guides were used. The respondents under study were MTN customers, it involved a collection of primary and secondary data, percentages and tables were used in data ...

This study sought to assess the knowledge on the use of Artemether/ therapy in the management of uncomplicated malaria among out patients treated at KlU-TH. A cross sectional study design was employed in this study. Data was collected from August to October 2018 using a questionnaire by simple Random sampling and was entered and analyzed using Microsoft Excel spread sheet and Statistical Package of Social Sciences (SPSS) version 20respectively. The results were presented in form of tables, ...

Background: The urgent need for family planning was projected to change from 142 million in 2015 to 143 million in 2030, due to growth in the number of married or in-union women of reproductive age. Thus this study was aimed at evaluation of knowledge and use of oral contraceptives among women aged between 18 to 35 years attending ANC at LRRH. Methodology: A cross-sectional survey design was used and the target population were women aged between 18 to 35 years attending ANC at LRRH. A sample...

Objectives: The objectives of this study to carry out qualitative analysis of phytochemical constituents present in hexane, ethylacetate and methanolic extracts of crassocephallum vitellinum leaves and thereafter evaluate the antibacterial activity of the leaf extracts of this plant against clinical pathogens of human origin. Methods: Extraction ofphytochemicals was performed by successive solvent extraction technique as explained by Hossamani.P.A (20 12). After the extraction process, phyto...

Introduction: Ageratum conyzoides, a member of the family of"Asteraceace" is increasingly being used in traditional medicine for the treatment of diverse ailments (Abiodun, 2009). Objectives: The objective of this study was to determine the haematological and biochemical effects of concomitant use of cotrimoxazole and Ageratum conyzoides leaf aqueous extract in Wistar Rats. Methods: Extraction of phytochemicals was performed by decoction by boiling in a beaker inside a water bath. After the...

Pharmacovigilance encompasses all the scientific methods and reports that deal with detecting, assessing, monitoring, understanding and prevention of adverse drugs reactions. Reporting ADRs is one way of ensuring drugs safety of the drugs already on the market. Through these reports, new safety parameters and improvements of various medicines can be done and implemented. Monitoring medicines provides a better understanding of possible drugs effects. Also helps get information about medicines...