Browsing by Author "Brenda, Achan"

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    Decentralization and service delivery in Kitgum Municipality a case of central division
    (Kampala International University, Colleges of Humanities and Social sciences, 2019-09) Brenda, Achan
    The research was carried out in central division, Kitgum municipality; the purpose of the study was to analyze the impact of decentralization policy on service delivery in Kitgum municipality. the specific objectives were: to examine the contributions of decentralization policy on service delivery in central division, Kitgurn municipality, to identify,’ the factors affecting the implementation of decentralization policy on service delivery in central division and to examine the possible remedies to improve on the implementation of decentralization policy on service delivery central division. the research used non-random! purposive sampling and simple random sampling methods to select a sample of respondents. focus group discussion and interviews were conducted with respondents while questionnaires were administered to respondents and others were given to respondents because they were busy. after one week, questionnaires were collected and data was analyzed using Microsoft office excel computer program. the results indicated that the contributions of decentralization policy on service delivery included; the institutional strengthening, good accountability, citizen’s empowerment, development of channels of communication, improvements in service delivery and employment effects. while the factors affecting the implementation of decentralization policy on service delivery included; structural conflict, capacity differentials, lack of accountability and imbalance between upward and downward accountability and political interest inefficiency and corruption. possible remedies to address the factors affecting the implementation of decentralization policy on service delivery included; information, participation, and monitoring, clarity about the functions of sub-national government and associated expenditure responsibilities. in addition, the majority of respondents reached strongly agreed that clarity about the functions of sub-national government, ideally, sub-national governments should first be given clarity about their functions and associated expenditure responsibilities and based on these, the proper assignment and design of tax instruments and transfer systems should be done compared to other factors like improving local funding source, high level of accountability. from the findings, and according to the above results, the researcher having no any competing interest in the study concluded that decentralization policy is contributing in service delivery positively.