Browsing by Author "Mukoya, Prisca"

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    The impact of e-procurement principles on service delivery case study: National Medical stores Entebbe
    (Kampala International University, College of Economics and Management, 2014-06) Mukoya, Prisca
    The study looked at the impact of E-procurement principles on service delivery at National Medical stores. The study objectives were; To examine factors influencing adoption of E-procurement at National Medical Stores. To determine different forms of E-procurement used at National Medical Stores. And To determine the relationship between E-procurement and service delivery. A sample of 30 respondents were determined using Krejcie Morgan (1970). The findings of the study were the following according to respondents. The forms of e-procurement were e-ordering; web-based ERP; e-sourcing; e-tendering; e-reverse auctioning; and e-informing. The factors influencing e-procurement adoption were Managerial Factors and e-Procurement Implementation, Environmental Factors and e-Procurement Implementation, Technical Factors and e-Procurement Implementation, Presence of legal support,Supplier Capability Development, Development of experts on e-procurement, and Capital investment on technological infrastructure The recommendations of the study were, The modernization of the e-procurement legislative, framework. Develop e-suites aimed at standardizing information availability from the suppliers. Develop simplified, consistent, interoperable and secure technology systems to drive the e-procurement functions. The paper recommends further research on the impact of other variables such as language barriers, experience cU1ves, cultural factors and digital dMdes on e-procurement implementation. the researcher came up with the following recommendations; national medical stores should optimize benefits of e- procurement by increasing the proportion of expenditure on e-procurement by widening the scope of supplier sourcing thereby justifying use of e-procurement, national medical stores need to increase the e-procurement capability in terms of IT expertise and IT infrastructure injecting regular upgrading of IT system and management of firm to expand the use of e-procurement by incorporating most of e-procurement processes as well as all e-procurement models. The researcher recommends that national medical stores to expand e-procurement models put in use by national medical stores in order to optimize the benefits of e-procurement.