Browsing by Author "Nakilya, Robbinah"

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    Internal control systems and performance of financial institutions: a case study of Equity bank Kabalagala branch
    (Kampala International University, College of Economics and Management, 2010-06) Nakilya, Robbinah
    The topic was based on the Internal Control systems and performance of financial institutions and the case study was Equity Bank Kabalagala branch. The objectives of the study were to find out the relationship between internal control systems and performance of financial institutions to investigate the different guidelines that given to use of internal systems that are in place in equity Bank. The research design descriptive in nature because the study was aimed at describing the performance of internal control systems that are in place in equity Bank. The Research design descriptive in nature because the study was aimed at describing the performance of internal control systems on financial institutions. Both quantitative and quantitative research were used. The research was carried out using different methods through instruments such as interviews, direct observation, questionnaire. A sample size 40 respondents was selected by the researcher from different departments out of the 40 respondents 14 respondents shall be non staff of Equity bank and these are the customers & respondents, 5 were the cashiers, 4 were accountants, 2 were custom agents, 2 were clearing agents, manager, 2 were security guards and 2 cleaners. The findings of the study showed the presence of internal control systems and performance in Equity Bank Kabalagala branch. There was evidence of internal control system promising on maximization of fraud. The research recommends continuous monitoring of employees, well qualified staff, carrying out internal and external audits, encouraging meetings so as to increase awareness and appreciation of the need to have internal control system in place. In conclusion, it was evident that internal control system had a lot of effects on the performance of financial institutions especially in Equity Bank Kabalagala branch as reported by over 80% of the respondents.