Browsing by Author "Ogwal, Andrew Jacob"

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    Computer troubleshooting system case study: RICK ICT laboratory- Gulu
    (Kampala International University,College of Computing and Information Technology, 2011-05) Ojara, Stevenstone; Ogwal, Andrew Jacob
    Automation of Computer troubleshooting system is meant to store, update and help the users and administrators in finding problems and solutjons associated with computers in the Rick lCT Laboratory. This will also cater for the newly detected problems and symptoms in the computers at the institution. It's in due course because of the problems incurred due to poor computer troubleshooting techniques in the institution such as software and hardware failures like hard disk crushing, inadequate power supply, incompatibles devices, and data loss. The system will therefore generate reports for the problems, symptoms and solutions for both the users and administrators according to the search. The system will also generate a report for the authorised users that will only be viewed by the system administrator.