Browsing by Author "Semen, Kukula Kime"

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    Supplies Department Relationship with other Departments in the Organization: A case study of Tanzania Electric Supply Company Limited (Tanesco) Iringa.
    (Kampala International University, College of Economics and Management Sciences ., 2011-04) Semen, Kukula Kime
    This research paper is about supplies department's relationship with other departments in the organization about TENESCO-Iringa. The specific study area was at the TENESCO main store section. The study was aimed to examine the issues that exist in the supplies department relationship with other departments at TENESCO - Iringa, and hoe the issues affect the smooth operations of the company. A case study research design was used. The appropriate stratified sampling technique was used, whereby 16 members of staff were selected. 5 respondents were selected due to their position, the remaining 11 respondents were selected randomly. In data collection, the researcher used the following methods: interview using questionnaires, review of documents, observations and participation. The findings revealed issues that affects the company operations, to include: stock out situation, poor timing of issue of the materials to the user departments from the supplies department, slow order picking of items needed by users and poor customer care/ poor customer services Therefore, the researcher was in a position to conclude that, the relationship between the supplies department and other departments was facing some issues which were observed. Hence, some of the research recommendations are that; the top management should delegate other works so as to improve timing of issues, the supplies staff should respond immediately to the customers and management should employ qualified store personnel.