Community participation and service delivery in local government of Bosaso, Puntland, Somalia
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Date
2014-11
Authors
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Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
The study sought to establish a relationship between community participation and service delivery in local government particularly Bosaso in Puntland state of Somalia. The study objectives were; the extent of community participation in the service delivery programs in Bosaso, the trend of service delivery in local government under community participation in Bosaso and the relationship between community participation and service delivery in Bosaso. In the problem statement the service delivery in Bosaso was still relatively poor because a limited number of stakeholders including public and private sectors and local and international bodies are involved in the service provision within the local government retain. Because of lack of community participation in various projects such as education, health, power supply, water, etc, little if any, has been distributed to rural areas in Bosaso. A cross sectional survey was used in the course of the study. Both qualitative and quantitative data was gathered in order to establish the relationship between the independent and dependent variables, so as to examine the role played by community participation in service delivery in local government. The study comprised of 240 as a target population where by 150 respondents were sampled and these were; 5 Resident district commissioner, 1 City mayor, 31 Teachers, 25 Police officers,
25community leaders and 63 students. Simple random approach was used during the study.
Purposive sampling was also used to select only respondents for the researcher to attain the purpose of the study. Data was collected from primary and secondary sources using questionnaires and interviews. After collecting data, the researcher organized well-answered questionnaire, data was edited and sorted for the next stage. The data was presented in tabular form with frequencies and percentages. The researcher used Statistical Package for Social Sciences (SPSS) to analyze the relationship between the variables under study. It was concluded that lack of community participation in local government led to poor service delivery in Bosaso. It was further noted that there was poor direct service provision to communities, poor involvement of communities with service providers led to poor service delivery in Local government. It was recommended that Local officials through cooperation should increase people's productivity and access to capital, and give them better access to administrative staff.
It was recommend that community participation, increasing transparency and service delivery improvement should be the key issues to deal with this assumed legitimacy problem and thus transparency at the local level should be also be enhanced through score cards for public services.
Description
A Thesis research Presented to the College of Higher Degrees and Research of Kampala International University Kampala, Uganda in partial Fulfillment of the Requirements for the award of Master's degree in public administration
Keywords
Community participation, Service delivery, Local Government of Bosaso, Puntland, Somalia