Organizational culture and employee performance in selected departments of public service delivery in Juba, South Sudan
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Date
2013-12
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Kampala International University, College of Humanities and Social Sciences
Abstract
This study investigated organizational culture and employee performance in selected public service delivery in Juba,-South Sudan. The study was based on the following research objectives: to determine the level of organizational culture in the selected Public Service delivery in Juba; to examine the level of employee performances in the selected public service delivery in juba and to establish the relationship between organizational culture and employees performance.
The study employed descriptive correlational design; data was collected using researcher devised questionnaires. Pearson correlation (r) was used to establish the relationship between organizational culture and employee performance. The finding revealed that in regard gender, majority of the respondents 68% were male. In regard to age, majority of the respondents 57% were within the age category of 20-39 years. In regard to academic level, majority of the respondents 46% were diploma holders.
In regard to working experience, majority of the respondents 66% had worked within this industry for more than 10 years. The general level of organizational culture revealed an average mean of 2.60 and was interpreted as satisfactory. Organizational culture in regards to work environment registered an average mean of 2.84 and was interpreted as satisfactory. Organizational culture in regard to recognition and satisfaction revealed an average mean of 2.16 and was interpreted as fair.
Organizational culture in regard to relationship with management scored an average mean of 2. 79 and• was interpreted as satisfactory as well.
Generally the level of employee performance had a general average mean of 2.39 and was interpreted as fair. The finding revealed that employee performance in regard to remunerations and benefits revealed an average mean of 2.46 and was interpreted as fair. Employee performance in regard to personnel evaluation revealed an average mean of 2.22. employee performance in regard to employee development, revealed an average mean of 2.50 was established and was interpreted as fair. The results suggest that the level of organization culture is not correlated with the level of employee performance (r = 0.116, Sig = 0.694). The study concluded that there is lack of employee recognition for the efforts of employees within the institution. It was recommended that the institution must develop employee recognition and reward system that includes celebrations.
Description
A Thesis Presented to the College of Higher Degrees and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirements for the Degree Master of Arts in Human Resource Management
Keywords
Organizational culture, Employee performance, Public service delivery, Juba, South Sudan