Personal knowledge of mobile banking system and trust of mobile banking transactions of small business owners in Borama, Somaliland
Loading...
Date
2013-02
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University.College of Economics and Management
Abstract
This study on "personal knowledge of mobile banking system and trust of
mobile banking transactions of small business owners in Borama, Somaliland" was
conducted with the purpose of the highlighting the role of personal knowledge of
mobile of mobile banking system on the trust of mobile banking transactions. The
researcher had intention of responding to Four questions: What was the profile of
the respondents in terms gender, age, qualification and work experience? What was
extent of personal knowledge of mobile banking system of small business owners?
What was the level of trust of mobile banking transactions of small business owners?
Was there a significant relationship between personal knowledge of mobile banking
system and trust of mobile banking transactions of small business owners? A sample
of 109 small business owners were selected, respondents were selected from a
target population of 150 small business owners by used Slovene's formula; the
researcher utilized to select the respondents was first stratified random sampling;
the researcher divided the respondents to their respective categories like the services
based and goods based enterprises then used simple random sampling to select
respondents from each category, the instrument employed in this study was
questionnaire. SPSS was used to analyze all data. The researcher discovered that,
the extent of personal knowledge of mobile banking system of small business owners
in Borama was high, the level of trust of mobile banking transactions of small
business owners in Borama was also high, there was positive significance
relationship between the extent of personal knowledge of mobile banking system
and the level of trust of mobile banking transactions and the null hypothesis was
rejected and alternative hypothesis was taken, it was concluded that there was a
positive significance relationship between the extent of personal knowledge of
mobile banking system and the level of trust of mobile banking transactions of small
business owners in Borama.
Description
Thesis presented to the College of Higher Degrees and Research Kampala International University Kampala, Uganda in partial fulfillment of the Requirements for the Degree Master of Business Administration in Banking and Finance
Keywords
Personal, Knowledge, Mobile banking, System, Trust