Strategic sourcing and public sector service , delivery a: case study carried out at Uganda national medical stores (UNMS).
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Date
2016-12
Authors
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study is sought to Evaluate Strategic Sourcing and public sector service delivery at Uganda National Medical Stores (UNBS}. • The research design was cross-sectional and descriptive in nature and a sample of70 respondents was drawn from a population of 90 respondents. Stratified-and simple random sampling method was employed when selecting the respondents from the study population:• Self -Administered questionnaires and interviews were used to collect responses that were later subjected to rigorous data processing and analysis using Statistical Package for Social Scientists (SPSS). The findings revealed from the study showed that the firm's greatest strength is procurement planning, alignment of the overall procurement policy to the firm's cooperate strategy, continuous performance assessment of strategic suppliers, effective information sharing with suppliers, Early supplier involvement (ESI) and a clear understanding of the concept of strategic sourcing by the procurement personnel. - - On the other hand, weaknesses revealed by the findings include the following; Evaluation teams appointed are not independent and do not own there decisions, the firm's overall sourcing strategy hardly incorporates capability assessments of strategic suppliers, lack of periodic Audits for strategic supplier evaluation and selection criteria. The findings also revealed that the firm's greatest challenge is lack of Early supplier involvement (ESI) in strategic sourcing projects, supplier opportunistic behavior for example taking advantage of current inflation to hike prices, strategic sourcing objectives are not aligned to the overall procurement objectives and high bureaucratic procurement procedure. The findings also revealed minor challenges such as; failure to learn from the past strategic sourcing projects, poor communication, limited capacity of some key strategic suppliers and constantly changing customer needs. However, to enhance strategic sourcing, it was recommended that procurement staff be trained in strategic sourcing, continuously assess the performance of strategic suppliers, Early Supplier Involvement (ESI) in all strategic sourcing projects, top management buy-in in all strategic sourcing projects and effective use of IT systems to boost strategic sourcing program.
Description
A research proposal submitted to the College of Economics and Management Sciences of Kampala International University in partial fulfillment of the requirements for the award of a Bachelors Degree in Procurement and Supply Chain Management.
Keywords
Strategic sourcing, public sector, service delivery, Uganda