Information, communication and technology (ICT) usage for District service delivery enhancement case study: local district administration (Kampala District- Uganda)
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Date
2006-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, School of Computing and Information Technology
Abstract
New information and communication technologies can make a significant contribution to the achievement of good governance goals. This re-governance’
can make governance more efficient and more effective, and bring other benefits
too. This paper aims to construct theoretical framework for ICT usage in service
delivery for local district administration. It outlines the three main contributions of c-governance: improving government processes (c-administration); greater and more active citizen participation (c-democracy); and connecting citizens (e citizens and c-services). It also investigates the level of ICT usage in local district administration and the challenges of ICT usage faced by local district
administration
Description
A thesis presented to the School of Post Graduate Studies Kampala International University in partial fulfillment of the requirements for the Degree Master Of Science in Computer Science
Keywords
ICT, Service delivery, Kampala District, Uganda