The effects of reward system on employee performance at work: a case study of smart telecom limited Kabalagala Branch
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Date
2014-06
Authors
Journal Title
Journal ISSN
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Publisher
Kampala International University.College of Economics and Management
Abstract
This study investigated the relationship between the impacts of reward system on
employee performance at work. The objectives of the study were to establish the
different systems of reward in Smart Telecom, to find factors responsible for employee
performance at work and to assess the effects resulting from the systems used by the
company when rewarding employees. The study used a quantitative and research
design for the purpose of making valid conclusion. Quantitative design which is
classified in two broad categories, that is; experimental and general survey design
examined the impact of reward system on employee performance at workplace as interlinked variable whereas qualitative design involved the use of questions to obtained
from the respondents. The sample comprised of 50 respondents and the study
population ranged from the committee clerks, head of departments, especially from the
Human Resource section and the entire workers within company both in different
departments, then other authorized persons. Data was collected from both primary and
secondary sources. Secondary data was got by extracting information regarding the
effects of reward system on employee performance at workplace, by reading news
papers, journals and text books. The study revealed that the reward systems used
when it comes to company performance. Most of the respondents expressed that if
Smart Telecom had a good working condition and employee performance spirit
amongst the workers, there would be improved company performance. It was also
noted that reward system affected company performance. One of the recommendations
was that Smart Telecom should encourage employee performance as system which will
put into consideration about the type of work an employee is doing, level of education,
the skills needed to execute such tasks among many. This will improve on the company
performance.
Description
Research report submitted to the College Of Business And Management in partial fulfilment of the requirements for the award of the bachelors' degree in Human Resource Management of Kampala International University
Keywords
System, Employee, Performance, Work