The participation of end users and Procurement effectiveness A Case Study Kawacom.

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Date
2009-08
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Publisher
Kampala International University, College of Economics and Management Sciences
Abstract
The research study inspired by the concern about the participation of the end user and procurement effectiveness in KAWA COM. The objectives of the study were to find out the contribution of end users towards price reduction, how end users influence the production of quality products and to establish how end users contribute to timely delivery of goods and services. The research covered the Depaiiment of Marketing, Procurement, Account and Transport. The methods used were qualitative and quantitative and the tools used during the study included interviewing and questionnaire. The date was presented and analyzed quantitatively (use of tables, frequencies and percentages) and qualitatively (by explanation). The findings of the study indicate that the end users greatly contribute toward procurement effectiveness in KA WACOM-Uganda limited , that is, on average, 83% of the respondents responded that the end users influence quality; on average 71 % of the respondents responded that the end users influence timely delivery of goods and services; on average 92% of the respondents responded that the end users influence the prices at which they purchase. In line with the findings above, the researcher recommends the following; the manufacturers to be end users oriented, government to give assistance to manufacturers and the general public to always understand the economic changes in the world. The researcher suggests that further study should be conducted in the following areas; How the end users contribute to profitability of the organization, the contribution of consumers towards stock turnover.
Description
A research report submitted to the School of Business and Management in Partial Fulfillment of the Requirements for the Award of a Bachelors Degree in Supplies and Procurement Management of Kampala International University.
Keywords
Procurement, End Users, Effectiveness, participation, Kawacom
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