Credit management strategies and customer retention in microfinance institutions a case study of Kenya women finance trust (KWFT) Kenya

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Date
2012-02
Authors
Kamau Njeri, Eunice
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Publisher
Kampala international University College of Economics and Management
Abstract
Description
A Research Report Submitted to the School of Business and Management in Partial Fulfillment for the Award of Bachelor’s Degree in International Business Administration of Kampala International University
Keywords
Credit management strategies, Customer retention, Microfinance institutions, Kenya women finance trust (KWFT), Kenya
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