Design and implementation of a securely automated centralized data warehouse for government institutions: A case study of postal and telecommunication services in Southern Sudan.

Abstract

The role of IT in achieving the organization’s strategic development goals has been an area of constant debate. This study describes the experiences of a Postal and Telecom Company, in attempt to achieve strategic development goals through the adoption of IT. The implementation stage of the project involved setting a flexible programme and timescale from the start. Juba Postal and Telecom Company adopted a bottom up approach whereby potential users were consulted and involved in the process. Also the support of top management staff was crucial for the successful transition to the new system. Although there was no single ready-made solution that could fit the organizations requirements, they were able to identify appropriate construction industry software packages and integrate them through development of database system…