Decentralization and service delivery in Mayuge district

Thumbnail Image
Journal Title
Journal ISSN
Volume Title
College of Humanities and Social Sciences
The study examined the relationship between decentralization and service delivery. It was guided by three objectives that is; to identify the different aspects of service delivery in Mayuge District, to find out the achievements of decentralizations towards community service delivery in Mayuge District and to establish the challenges facing decentralized in service delivery in Mayuge District. The research employed both qualitative and quantitative study designs since it was a social— oriented research. The research was carried out from Mayuge District were a sample of 120 respondents was involved and provided their responses in questionnaires and interviews. The study revealed that decentralized governance plays a great role in the development of communities is research based policy making that benefits the community at the grass root level and helping central government decisions balance with the needs of local governments/population. Research showed that the majority of the respondents were of the opinion that the most immediate achievement of decentralization has been institutional strengthening, a number of the respondents were of the opinion that empowerment and participatory development has been an enormous achievement of decentralization in Mayuge district. It was found out that there is lack of f transparency in the allocation of resources weak budgetary procedures was the major challenge to decentralized governance; some of the respondents were of the view that due to the fact that local governments largely depend on central government financial transfers, decentralized governance has met tremendous challenges in accessing the funds. It was recommended that there should be encouragement of decentralization as a way of effectively implementing the development strategy of communities in Uganda. The government increases financial support to Mayuge district as a way of finance decentralization so that there can be improvement on infrastructure, education and health care as well as community development.
A dissertation submitted to the Faculty of Humanities in partial fulfillment of the requirements for the award of Bachelor Degree in Public Administration and Management of Kampala International University
Decentralization, Service delivery, Mayuge district