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Title: Library Users’ Challenges and Information Literacy Training Needs: Proposed User Friendly Programs for Online Resources and Services: paper presented at the 4th Interdisciplinary International Conference (4IIC 2017) August 1-4, 2017, Kyambogo University, Kampala, Uganda, East Africa
Authors: Tibenderana, Prisca
Kiwelu, Jackline Estomihi Mayende
Kigozi, Dorcus
Osamai, Moses Odeke
Keywords: Information Literacy
Library Services
Library users’ challenges
User Friendly Online Resources Services
Issue Date: Aug-2017
Publisher: 4th Interdisciplinary International Conference (4IIC 2017)
Abstract: Employing the descriptive prospective quantitative research design and stratified random sampling technique, data from a scientifically computed sample of 400 respondents (students and staff) who were users of the Iddi Basajjabalaba Memorial Library(IBML) were collected utilizing a structured questionnaire, validated and tested for reliability at acceptable levels. This study probed into the challenges with on line library resources and services and information literacy training needs of the library users. The findings on library users’ challenges related to on-line resources and services in logical order in terms of percentage were: slow internet (47.8%); lack of know-how in the use of electronic catalogue (31.8%); computers in e-resources were always occupied (30.2%); the online catalogue (OPAC) was complicated and hard to use (28.1%); electronic journal articles were not easily accessible (23.8%) and no knowledge to conduct an online search (20.4%). The results on information literacy training needs were on how to: use electronic catalogue (OPAC) (59.4%); conduct online searches and use e-resources (47.5%); find books through the open shelves in relation to OPAC (33.5%). Anchored on these empirical data, the proposed user friendly on line resources services including a university wide training were thus proposed to be implemented
Description: The Conference Paper is available full text.
Appears in Collections:IBML Conference Papers

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