Credit Administration and Financial Performance of Commercial Banks in Kampala City Authority, Uganda (Dfcu and Finance Trust)
Loading...
Date
2014-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management Sciences .
Abstract
The study was carried under the topic Credit Administration and Financial Performance of commercial Bank in Kampala City Authority- Uganda. The objectives of the study were to level of credit administration, establish the level of financial performance of Commercial
Banks and the relationship between credit administration and financial performance of
commercial Banks. The data was collected generated from questionnaires and interview
guide and analyzed using SPSS and person product moment correlation coefficient to make
conclusions. The study indicate that it takes more than a week to access credit from a Bank, interest rates charged between 15- 20%. Borrowers are classified according to risk factors in terms of ability to pay; banks require sufficient collateral from small borrowers. Credit
appraisal reports are always prepared and reviewed by management before credits are given
out. The bank emphases close monitoring on small credits as compared to big loans. The
findings also indicate the banks had improved its overall profitability in the past 5 years, there
has been continuous improvement in tenus of accessibility by banks to customers, improved
motivation of employees, improved marketing.
The banks also offer loans like mortgage, salary loans, and home improvement among others.
The findings indicate the there was a strong relationship between credit administration and
financial performance of commercial banks for instance there is a high loan default in a bank,
such a bank will have increased bad loans and thus reducing on the profitability of the bank.
The study recommended that banks should revise mechanisms and see how to reduce on the
turnaround time to enable those clients acquire loans fast. Banks should introduce new
technologies in order curb the ever increasing fraud in the industry, the banks should increase
on marketing of the bank products to the customers.
Description
A thesis submitted to the College of Education and Open
Distance Learning (CEODL) in Partial Fulfillment of the Requirements for the Award of Masters Degree in Business Administration of Kampala International University.
Keywords
Credit Administration, Financial Performance, Commercial Banks, Kampala City Authority, Uganda