Computerized Accounting Systems and the Financial Performance of Financial Institutions in Uganda A case study of Centenary Rural Development Bank Uganda Limited.

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Date
2016-06
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management Sciences .
Abstract
The research established the relationship between computerized accounting systems and the financial performance of financial institutions in Uganda. The study was guided by the following objectives: 1) To establish the level of adoption of computerized accounting system; 2) To establish level of financial performance among financial institutions and 3) To establish whether there is a significant relationship between computerized accounting systems and the financial performance of financial institutions. This study employed a case study because the researcher was more interested in a deeper understanding of the problem rather than generalizing the findings across the entire population. For the purpose of obtaining the objectives of the study, various designs were used as follows; the research used qualitative and descriptive research design to conduct the study because the findings of the study were non-numerical. A sample size of 50 respondents was got using Cronbach's formula. Both questionnaires and interviews were used to solicit for data from respondents who were randomly selected to participate in the study and the data collected was organized and analyzed to generate information which was treated with utmost confidentiality and strictly for academic purpose. Content validity index (CVI) method was used to establish the validity of all the designed questionnaires. The study made the following findings; age distribution had 71.43% of the respondents between 25-46 years. Education level had degree holders as the majority with 40% of the total respondents; the research also found out that the bank uses mostly computerized accounting to perform its operations since 88.7% of the total respondents agreed that the bank uses computerized accounting, this implied that the bank was a relevant case study with regards to the topic of study. On performance, 85% of the customers had their expectations met by the bank, this was interpreted as satisfactory. The study strongly recommends that financial institutions in Uganda that are yet to adopt computerized accounting systems should do a more thorough cost benefit analysis before venturing into this business of computerization in order to be aware of the benefit beforehand. This will help them to know whether it will be profitable to go into it or maintain the existing manual banking system. In order to avoid loss of data and information, there should also be standby computers and other related facilities as well as other software backups that can be used in times of an urgent need for such replacement. It is also recommended that financial institutions hire highly trained experts in the field of information technology to manage any unforeseen contingencies that can disrupt the smooth flow of the banking activities. Such future eventualities can be frequent power failure, which can create software problems. The research also recommends that further research should be done to find out the extent to which rural financial institutions in Uganda are linked to the Inter banking payment system amongst both the rural and the commercial banks at large. Other studies can focus on how the emergence of Internet and mobile banking in the country is helping the customers.
Description
A research report submitted to the College of Economics and Management in Partial Fulfillment of the Requirement for the Award of a Bachelor Degree in Business Computing of Kampala International University.
Keywords
Computerized Accounting Systems, Financial Performance, Financial Institutions, Centenary Rural Development Bank Uganda Limited.
Citation