Strategic supplier management practices and operational performance of development finance company of Uganda (DFCU), Kampala-Uganda
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Date
2023-05
Authors
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Publisher
Kampala International University, College of Economics and management
Abstract
This study examined the effect of strategic supplier management practices and operational performance of DFCU Bank, Kampala Uganda. The specific objectives of the study were (i) to establish the effect of trust-based relationship on operational performance of DFCU Bank (ii) to Investigate the effect of information sharing on operational performance of DFCU Bank and (iii) to establish the effect of supplier collaboration on operational performance of DFCU Bank. Based on the descriptive research design, data was collected from a sample of 164 respondents using self-administered questionnaire. Data was processed and analyzed with the aid of SPSS, using frequency counts, mean, standard deviation, regression. Main finding of this study was trust-Based relationship and information sharing had a significant effect with Operational performance of DFCU Bank whereas supplier collaboration had no significant effect on operational performance of DFCU Bank. In the first and the second objective, the null hypothesis was rejected and the researcher concluded that there was a significant effect between Trust based relationship, information sharing and operational performance of DFCU Bank. In the third objective of the study, the null hypothesis was accepted and the researcher concluded that there was no significant effect between supplier collaboration and Operational Performance of DFCU Bank. The study recommends that DFCU Bank should strategically manage their supply base on the basis of value of spend or nature of items being purchased. This will enable the Bank to categorize its suppliers and thus proper treatment accorded to every supplier based on their importance. The study further recommends the need for to develop clear supplier collaboration relationship and development programs. This will enable the Bank to engage in activities that improve the performance of suppliers thus resulting in better performance of the bank and Information sharing was found to increase performance the Bank. It is therefore recommended that DFCU Bank should share important information with its suppliers, Clients in order to improve on their performance.
Description
A research dissertation submitted to the college of economics and management, in partial fulfillment of the requirement for the award of master in business administration- supplies and procurement of Kampala International University
Keywords
Strategic supplier, Management practices, Operational performance, Development finance company, Uganda