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Title: Microfinance services and customer satisfaction in selected microfinance institutions (MFI's) in Kakamega town, Kenya
Authors: Alenga, Ebenezer Amadi
Keywords: Micro finance services
Customer satisfaction
Micro finance institutions
Kakamega, Kenya
Issue Date: Aug-2015
Publisher: Kampala International University, College of Economics and Management
Abstract: The study highlights the need of tracking customer satisfaction levels for microfinance services and customer satisfaction.
Description: A thesis presented to College of Economics and Management, Kampala International University, Kampala, Uganda.
Appears in Collections:Master of Business Administration - Main and Ishaka Campus

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