Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12306/3528
Title: Assessing the Cost-Components of the Total Cost of Ownership (TCO) Of a Computer Network in Tertiary Educational Institutions: A Case Study of Three Institutions Date: In Kigali, Rwanda
Authors: Marcellin, Mugabe
Keywords: Assessing the Cost-Components of the Total Cost of Ownership
Kigali, Rwanda
Issue Date: Sep-2006
Publisher: Kampala International University, masters in business administration
Abstract: The citation above naturally leads one to pose the following question: Which are the most important cost-factors to be included in the total cost of ownership of an efficient computer network within a tertiary educational institution environment? This is our research question. A new financial tool called Total Cost of Ownership (TCO) has been developed for this purpose. The idea got under way in the mid-i 980s, when computers became popular and widely used in many areas of business. TCO represents all of the costs involved with installing. operating, and maintaining a network of computers over a period of time. Our basic assumption was that TCO can provide a financial statement reflecting the cost of acquisition and of all aspects involved in the further use ai~d maintenance of a computer network in a tertiary educational institution. Therefore, this study assessed the TCO of computer networks in tertiary educational institutions, taking as a case study three tertiary educational institutions in Kigali (Rwanda), namely, the Kigali Institute of Education (KIE). the Kigali Institute of Science and Technology (KIST) and the Université Libre de Kigali (ULK). The ultimate aim of this study was to propose a structured methodology to perform a TCO analysis for the adoption of computer networking. TCO analysis varies among companies. and different consultants use different models and formulas to calculate it. in this study, the TCO was evaluated (i) in terms of directs costs related to networking itself (hardware and software acquisition, retrofitting costs, operations and technical support, administration and professional development; ‘(ii) in terms of indirect costs, i.e., costs related to the loss in productivity when users have to stop and fix their own computers or the network is down because of poor maintenance. Our major recommendations contain a number of factors to he taken into account in order to control and, consequently, reduce each of the above mentioned cost categories.
Description: A Dissertation Submitted in Partial Fulfillment Of the requirement Of the Award Of The degree of Master in Business Administration and Management of Kampala International University
URI: http://hdl.handle.net/20.500.12306/3528
Appears in Collections:Master of Business Administration - Main and Ishaka Campus

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