Local Council Management and Performance in Social Service Delivery in Sheema Local Government
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Date
2015-04
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Kampala International University, College of Humanities and Social Sciences
Abstract
Local Governance is one of the most agitated for developments in modern public administration worldwide. After its inception in Britain in the 1 770s, the system has attracted international attention and more applicable in democratically flowing economies. This thesis attempted to analyze the element of Local council management and its effect on service delivery in sectors like health and education. The study therefore managed to come up with various results as provided for in the questionnaires by the respondents. The study was based on the following objectives (1) to determine the level of Local council management in the area under study (2) to determine the level of service delivery and (3) to find whether there is a relationship between Local council management and service delivery. The study was based on the Systems Theory presented by Peter Senge (1994) which reveals that the performance of front-line employees is influenced by human resources and finance policies coupled with other skills and
developments. A descriptive survey design was employed in the study which descried the different variables in the study. A research sample size of 81 was used selected using a random sampling technique. Chapter four presented the finding of the study revealing that Local Council management is at play in Sheema district but needs more planning. The study on this variable
indicated a mean of 2.47 interpreted as high. On the second objective the study indicates that service delivery was improving with a mean 2.73 interpreted as high. Basing on the rankings, the study showed there is need for improvement in managing local council finances to provide services to the people. The study indicated a relationship between Local Council Management
and Service Delivery at a level of significance that was less than 0.05. The study provided various recommendations to different stake holders like Government, Local leaders and NGOs.
To government of Uganda, the study recommended ensuring greater community sensitization about the Decentralization programme that will enhance community empowerment. Government also to play a key role in proper adequate & timely financing of programes. Government also should ensure co-ordination, improve on accountability, policies should be good and favorable to
the Decentralization policy.
Description
A Research Dissertation Submitted to the Department of Development Peace and Conflict Studies College of Humanities and Social Sciences (CHSS) Kampala International University Kampala, Uganda. In Partial Fulfillment of the Requirement for the Degree Bachelor of Arts in Development Studies
Keywords
Local Council Management, Performance, Social Service Delivery, Sheema Local Government