The impact of decentralization policies on service delivery in Nakaseke town council, Uganda

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Date
2015-09
Journal Title
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Volume Title
Publisher
Kampala International University,College of Humanities and Social Sciences
Abstract
The study aimed at establishing the impact of decentralization policies on service delivery in Uganda. It was carried out in Nakaseke Town Council, Nakaseke District, which is located in the Central region of Uganda. It was meant to establish how decentralization policies have or have failed to foster service delivery in Uganda. A cross-sectional research taking the exploratory and descriptive approach was used, that is, both qualitative and quantitative methods were applied. The mentioned sample size coupled with other methodological considerations like interviews and descriptive research design elicited a multiplicity of findings as regards decentralization policies and service delivery. Respondents were selected using both random and purposive sampling. It was found that people are aware of what good governance entails and what local governments should do to ensure its applicability. The findings established that decentralization policies if well implemented, they would promote service delivery in Nakaseke Town council in particular and Uganda in general. It was found out that local government officials do not observe the principles of good governance that include among others; accountability, justice, transparence, participation in decision making and free and fair elections. The findings hence propelled the researcher to recommend for further research in the same area. The researcher also recommended for central government’s commitment to decentralization objectives.
Description
A dissertation submitted to the College of Humanities and Social Sciences, Department of Political and Administrative Studies in partial fulfillment of the requirements for the award of a degree of Bachelor of Arts in Public Administration of Kampala International University
Keywords
Decentralization policies, Service delivery, Nakaseke Town Council
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