Accountability and service delivery in local governments in Uganda: a case study of Kiboga district

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Date
2015-07
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Journal ISSN
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Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
The study was focused on the role of accountability in service delivery in local governments in Uganda: A case study of Kiboga district Local government. It was guided by four research objectives; to assess the accountability mechanisms in Kiboga district Local government, to determine the challenges that face the service delivery and to examine the role of accountability in the delivery of services in Kiboga district local government. The study employed descriptive research design which was deemed fit for the research problem under investigation. The study found out that there are a number of accountability mechanisms which included monthly meetings, auditing, financing community projects among others. It was also discovered that accountability and service delivery in Uganda especially in Kiboga district local government is faced with serious challenges which include; illiteracy, limited funds, corruption among others. The study concluded that there is a lot that needs to be done to streamline accountability in Local governments in Uganda especially in Kiboga district local government. Basing on the findings of the study, the following measures were recommended; 1. Local governments should have clear hierarchies, based on a transparent attribution of functions and involvement of the local communities. 2. Every local government should have some freedom to organize itself institutionally, to manage its own affairs and to finance some services by itself. The basis for autonomy lies in democratic legitimacy, as only popular elections of the legislative councils ensure full accountability. 3. The states should establish a council for the distribution of resources among localities, with the membership of commissioners, in addition to abdicating some tax-revenues to localities. 4. Local councilors should also be responsible enough to monitor and supervise projects among the local community to alleviate poverty, they should have voice to question commissioners and local govern inspector at all the Payam they are operating.
Description
A dissertation submitted to the College of Humanities and Social Sciences in partial fulfillment of the requirements for the award of a Bachelors degree of public administration of Kampala International University
Keywords
Accountability, Service delivery, Local governments, Kiboga district
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