Measuring the Effectiveness of Public Procurement and Service Delivery in Uganda: A Case Study of Mubende District Local Government
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Date
2019-08
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management.
Abstract
The study aimed at measuring the effectiveness of Public Procurement and Service delivery in
Uganda. Specific Objective of the study were to measure the effectiveness of Public
Procurement and services delivery in Uganda, to examine the influences of different
stakeholders and service delivery and to establish the factors affecting service delivery in Mubende local government, A sample of 100 respondents was selected and approached by the
use of simple random sampling method and interviewed at different levels. The study found out
public procurement has an effect on service delivery, public procurement doesntt help to direct
resources to the right beneficiaries, resources of the District are not distributed basing on the set
policies and procedures and Accounting Officer remains with due responsibility on all matters
concerning receiving & reporting of government funds, lastly different procurement roles are
appropriately assigned to different personnel during Procurement process. A number of factors
were found to be affecting service delivery in Mubende district local government and these
include the following among other factors; corruption, poor communication with communities,
timing of service delivery. The study concluded that there is bigger effect of public procurement
on service delivery with a score of 3:2 response questions that respondents agreed upon. This
implies that better public Procurement leads to better delivery of services while poor public
procurement hampers the delivery of services. The study recommends that i. Government
should increase & quicken funding for the maintenance of community & feeder roads.
Corruption should be reduced by enforcing of strict rules, giving penalties on those involved &
also increase salaries of the civil servants can reduce on corruption. Concerning limited skilled
personnel, the LG should train the recruited workers so as to equip them with necessary skills &
also provide student loans and encourage them to go for further studies.
Description
A Research Report Submitted to The College of Economics and Management in Partial Fulfillment of Requirements for The Award of a Bachelor’s Degree in Procurement
And Supply Chain Management at Kampala International
University
Keywords
Public Procurement, Service Delivery, Local Government