Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12306/5914
Title: Strategic approaches to address the challenges faced in using electronic document management system: a case of staff of Kebbi State University of science and Technology Aliero, Nigeria.
Authors: Sagir Muhammad, Aliero
Keywords: Strategic Approaches
Electronic Document Management System
Issue Date: Apr-2019
Publisher: Kampala International University, School of Computing and Information Technology
Abstract: This study was to establish the challenges faced by the Staff of KSUSTA while using electronic document management system with the view of coming up with strategic approaches to address the challenges. The following objectives guided the study: i) to establish the challenges faced by the Staff of KSUSTA in using EDMS; ii) to propose strategic approaches to address the challenges faced by the Staff of KSUSTA in using EDMS; and iii) to examine the effect of the strategic approaches on the use of EDMS amongst the Staff of KSUSTA after a period of 4months. Descriptive survey design was used in this study. The study population of this study were 2108 employees of KSUSTA and the target population was 575 participants from records department, ICT department, Computer department, Library and Engineering department (i.e. administrators, lecturers and technical non-teaching staff). The sample size of 236 was determined by Slovene’s formula. Data analysis was done using frequency and percentage tables. Mean and Standard deviations were also used. Regression analysis was used as well. The study revealed that the overall assessment of the challenges affecting the use of EDMS in KSUSTA, was Moderate (overall average mean~3. 19, Stdl .050). The study revealed that strategic approaches adopted to address the challenges of using EDMS at KSUSTA was assessed by the respondents as satisfactory (overall average mean~3.71, Std~ 1.005). The study revealed that after adopting the strategic approaches, there was a significant effect on the use of EDMS at KSUSTA (Adjusted R20. 164, pO.000). The study concluded that the D&M model is effective in measuring the challenges affecting the use of an information system in terms of system quality, information quality and service quality. furthermore, the use of appropriate strategic approaches can be able to influence the use of an information system if properly adhered to. The study made the following recommendations: the formulation of a written policy guideline for the effective management of EDMS; the adoption of a standard procedure that shall be outlined in a policy document that will serve as a guide to the electronic document managers in the effective management of EDMS; the training and retraining of the staff in order to enable them cope with some of the challenges posed by the rapid development in the area of ICTs; and the urgent need for alternative power supply.
Description: A thesis submitted to the school of computing and information technology in partial fulfilment of the requirement for the Award of the Masters of Science in Information Systems of Kampala International University, Uganda.
URI: http://hdl.handle.net/20.500.12306/5914
Appears in Collections:Masters of Science in Information Systems

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