Credit Management and performance of selected housing finance banks, Kampala, Uganda:
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Date
2011-01
Authors
Journal Title
Journal ISSN
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Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
This study investigated credit Management and Performance of the Selected Housing
Finance Banks. Kampala, Uganda.
Objectives of the study: To determine the profile of Housing Finance Bank, To
determined the level of credit management, To determined the level of performance of
Housing Finance Bank, To determined relationship between credit management and
performance of Housing Finance Bank.
The methodology of the study: A case study research design was conducted to capture
qualitative and quantitative data.
The research population was 300 subjects which were included in the study. The
sample size of 110 general respondents participated in the study. The main instruments
for data collection included questionnaires and Observation. The research employed
both qualitative and quantitative methods to analyze the data collected.
The study showed that there was positive significant relationship between credit policy
and loan repayment, market share, overall bank performance, However the results
indicated that a positive and insignificant relationship between credit policy and
customer care and a negative and insignificant relationship with number of clients, The
PLCC results also indicated that the bank’s interest rate policy is positively and
significantly correlated with loan repayment, market share. The same result shows a
negative significant relationship between interest rate policy and number of client and a
negative insignificant relationship with customer care.
The researcher concluded that, there is no significant relationship between credit
management and performance in Housing Finance Bank.
Description
a thesis presented to the school of postgraduate studies and research Kampala international university Kampala, Uganda in partial fulfillment of the requirements for the degree master of business administration.
Keywords
Credit Management, performance